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The following is a list of the roles and their functions:

• A DA (Domain Administrator)
  • identifies who the DUA's, DAA's, AUA's, and AHDA's are for each application.
  • removes users
  • changes the e-mail address of a user or batch changes all e-mail addresses
• A DUA (Domain User Administrator)
  • Creates a new user
  • Views active users and deletes them or removes them from the domain
  • Views pending users and approves or rejects them
  • Modifies the text of the e-mail for new users
• A DAA (Domain Application Administrator)
  • Creates a new application
  • Deletes and application
  • Edits an application form
    • Edits Application information, such as title
    • Contacts
    • User registration parameters, including e-mail format that is sent
    • Technical information, such as IP and Host names
    • Application roles
  • Edits the Registration Form
  • Views the statistics (number of users per day)
• An AUA (Application User Administrator)
  • Views list of active users (and words "active" and "pending")
  • Views list of pending users
  • Sends a broadcast e-mail to all users
  • Batchload an individual or file of users
• An AHDA (Application Help Desk Administrator)
  • [domain specific for some functions]
  • Views list of active users (and view counts of "active" and "pending") [like AUA]
  • Search for users [like HDA]
    • Delete the user
    • Reset the password (requires passphrase response)
    • Expire the password
  • Sends a broadcast e-mail to all users [like AUA]
  • Batchload an individual or file of users [like AUA]
  • View reports [like HDA]
    • Application reports (list of basic application information)
    • View SG Audit files (list of things that a SAG administrator has done)
• An HDA (Help Desk Administrator)
  • [can see and change users from all domains and applications]
  • Search for users
    • Delete the user
    • Reset the password (requires passphrase response)
    • Expire the password
  • View reports
    • List all inactive accounts
    • Application reports (list of basic application information)
    • View SG Audit files (list of things that a SAG administrator has done)
• An EA (Enterprise Administrator)
  • Edits domain information (name and contact)
  • Creates a new domain
  • Changes role to one of the other types
  • Change enterprise properties
    • Enterprise name and contact information
    • password rules
    • account activation e-mail template
    • inactive account warning e-mail template
    • inactive account deletion e-mail template
    • Look and feel (logo, colors)
    • content on the citizen side and the administrator side (privacy policy, etc.
  • Administration search for specific roles in specific domains
  • Reports
    • User Reports
      • Arizona Secure Access Gateway Statistics Report
      • List All Users not signed up for an application
      • List All Inactive Accounts
      • List All Intranet Users for a Domain
    • Domain Reports
      • List All Domains in the Enterprise
    • Application Reports
      • List All Applications in Enterprise
      • List All Registered Users By Application
      • List All Pending Users By Application
    • Administration Reports
      • List All Administrators in Secure Gateway
    • Audit Files
      • View SG Audit Files
  • identifies who the DA's and HDA's are